SMS Terms & Conditions

Effective date: September 15, 2026

These terms describe the Sound Residential Solutions text messaging program operated by Sound Residential Solutions LLC. They apply to SMS text messages and MMS picture messages.

Messages you choose to receive

When you opt in to service messages, we may text you about your inquiry, estimates, scheduling, appointment reminders, crew introductions and arrival updates, job photos, payment instructions, receipts, and customer support.

With your separate consent to promotional messages, we may also send offers, specials, and seasonal service announcements. Service-message consent alone does not enroll you in promotional texts. Consent applies to the business and message categories identified when you sign up.

Your choice and costs

Signing up for texts is optional and is not required to purchase services. Messages may be sent automatically. Message frequency varies with your requests, appointments, and subscriptions. Message and data rates may apply under your mobile plan.

Stopping messages

Reply STOP to a message to unsubscribe from that messaging program. You may receive one final message confirming your request. We will stop further messages from the program unless you provide fresh consent to resume them. Unsubscribing from texts does not cancel a booked service; contact us directly to change an appointment.

Getting help

Reply HELP for assistance, call (360) 301-9109, or email trevor@sound-residential.com. Please let us know if your phone number changes.

Delivery

Delivery depends on your mobile network and device. Arrival estimates are approximate. Carriers are not liable for delayed or undelivered messages. For a time-sensitive appointment issue, please call us.

Privacy

Our Privacy Policy explains how we handle your information, including information used for text messaging. Do not send passwords, full payment-card details, or bank login information by text.

Updates to these terms

We may revise these terms and publish an updated effective date on this page. A change to these terms does not expand your existing consent to new businesses or message categories.